As a Maid Service Owner Do You Often Think, "I Wish I Had Someone to Help Me With This”?

You’re a small business owner of a successful cleaning company. Your business grew and you’ve come a long way…but your to-do list never gets shorter, you’re working overtime and sometimes even weekends, and the work-life balance you once had is now nonexistent. So you are overwhelmed, burned out, and stressed. You wish you had an extra set of hands to help you with your administrative tasks so you can focus on core business activities and finally take that vacation you have been postponing for years.

A Gallup survey states that 57% of small-business owners said that they worked six or more days a week! The same survey also mentioned that 62% of small-business owners worked more than 50 hours a week. So, based on these statements, that means some work the whole week…no weekends, or days off to recharge. Wow, that’s exhausting…

Your personal life and health don’t have to suffer! Why not have a successful business and a great work-life balance, so that you can work on those creative business projects you’ve been putting off?

Then this is your sign! Your sign to finally hire a Virtual Assistant (VA)…but not just any VA. One who will help you address many of the issues you have now, allowing you to focus on your quality of life so that you and your business can thrive!

So how can a Virtual Assistant (VA) help you regain your work-life balance?

Here are 3 ways a VA can help you:

1. Administrative Support: Calendar Management & Appointments Scheduling

A skillful VA can handle all your client appointments, whether scheduling, rescheduling, and/or canceling. Making sure that your schedule is optimized, will be a top priority! He/she will also strategically schedule your employees for maximum productivity and manage any changes to their availability, as needed, in order to minimize schedule disruption. Using different specialized scheduling tools and software, the VA will coordinate appointments in order to avoid overlaps and conflicts. This will ensure appointments are adjusted as needed and that confirmations and reminders are sent promptly.

In addition to this, the VA will efficiently track each employee’s availability on the schedule to accommodate each client’s needs and preferences according to the` date and time. The VA can also manage employee shift preferences as needed and if any scheduling changes occur due to availability, the VA can do so timely and efficiently.

Won’t you be glad that someone else is taking care of this, so you have one less thing to stress about? A VA surely can help you in this area!

2. Client Communication: Call & Email Management

An experienced VA will handle your phone systems and email communications during business hours. Any incoming calls, whether from current clients and/or future clients will be directed to the VA, ensuring excellent customer support. Your VA will professionally address all client inquiries and concerns, answering any questions and providing information in order to help each client address their needs.

Additionally, an organized VA will manage all email inquiries promptly giving personalized responses to each client, making sure that no client is left waiting. He/she will handle any incoming email inquiries about appointment availability, pricing, or any other general questions. To stay organized and maintain efficiency, the VA can also organize your email inbox into relevant folders and categories for easy access.

When an attentive VA is helping you monitor and manage all calls and emails, it will help your clients feel valued and heard. This will help them put trust in your business knowing that they’ll be taken care of professionally, in a timely manner. On top of this, it will give you peace of mind because you no longer have to sit by the phone or computer, freeing up your time to focus on core business tasks.

Lastly, the VA can handle any communication between the clients and your employees. The VA will communicate with the employees assigned at each job about client expectations and any job specifications. Not only this but communication between the employees and the client will be monitored. The VA will make sure the client’s location is sent to the employee set to arrive at the job. To minimize any conflicts and dissatisfaction, the client will be made aware of the employee’s estimated arrival time and any delays to be expected.

He/she can also handle any client complaints, in regards to the cleaning techinicias or the services provided. The VA will gather the needed information in order to promptly resolve the issue or direct it to the appropriate person in the company.

3. Lead management: Generation, Follow-Up, & Customized Quotes

A resourceful VA can identify potential clients through various sources and online platforms such as review sites and social media (Facebook, Instagram, etc.). Additionally, the VA can outsource clients through phone calls, email, and social media posts. This promotes the company’s services and through various offers and deals, this will help generate interest.

Also, all incoming leads will be screened and guided through the conversion process, ensuring each lead is promptly acknowledged. This ensures that no opportunities slip through the cracks, and no leads are neglected. He/she will follow up on generated leads and ask them the right questions to assess the client’s specific needs and preferences. After acquiring the information needed, the VA will send each client personalized quotes and clear pricing details. Won’t this be a tremendous help for you knowing you can trust someone else to do this?

A committed VA will also re-engage with leads that have not been converted yet. Through timely follow-ups, special offers, and personalized texts/emails, a VA can encourage leads to convert. The organized VA will keep track of information on all leads in order to effectively maximize conversion. This will help you take the stress away from having to worry about keeping track of all the leads coming in and missing any opportunities.

A virtual assistant plays a major role in the growth of your business!

You got to the end of this post…so what now? Go hire that VA!

Not just any VA, but one with the right skills, reliability, and who will help you focus on higher-priority, value-driven work. A virtual assistant who’s skillful, organized, attentive, resourceful, and committed!

Now you may be wondering: where might I find such a virtual assistant?

One who can do all this and more?…Task Away!

They are a professional group of like-minded virtual assistants who will go above and beyond to help you grow your business. “They’re there to meet you where you’re at in your business journey”. The virtual assistants part of Task Away possess the qualities mentioned above and even more, making their daily goal to provide excellence, every step of the way. And you know what? They will work around your needs and budget! They’ve got you covered!

Although they mainly work with maid service owners, they can service all types of businesses, of any size. They have the perfect VA ready to start helping you and your business! Regardless of where you are in your business journey, whether you have a small business, just started in the business world, or your business has expanded into a thriving company…you will find the perfect VA at Task Away.

Not sure where to begin? Give Task Away a try! You can expect great customer service… from passion to reliable support to transparent pricing, Task Away is what you need! Still unsure? Let the hundreds of positive reviews from other business owners who have used their virtual assistant services speak for themselves!

And you can finally take a deep breath and get your weekends back. You don’t want to become just another statistic of an overworked and stressed-out business owner! Let a VA from Task Away take the administrative tasks (admin support, client communication, and lead management) and any other to-do lists off your hands so that you can get your weekends back. You will not regret it!