Our VAs have a heart for customer service! The extraordinary service our VAs provide you and your customers is carved out of the rock of the past, where a warm smile and a willingness to serve others was not the exception but rather the expected. This is the type of quality and remarkable service we want everyone who becomes a client to experience. In every call and point of contact you and your customers will hear our smile and feel our enthusiasm to want to do an outstanding job for you.

Let us take your email tasks off your plate! We will check your email platform throughout the day and answer all correspondence in a timely manner. All tasks associated with that email will be handled and you will be notified of important note worthy tasks so that you are always in the loop.

Whether it’s taking an inbound call or following up on a lead, our VAs can handle that for you! We realize that your growth is paramount to your success and therefore paramount to ours. “Are your VAs trained on selling?” is a common question we get. Yes! They are. We want to be strong closers and convert in a way that your customers feel good about the decision which foster’s continued growth through referrals. Regardless if it’s a prospective client calling us or us calling a prospect, we realize that positive results from those opportunities is of the utmost importance and we will aim to deliver!

There is nothing more demoralizing than to get notified that someone has posted a negative review of your business on Google, Facebook or Yelp. How do you respond? Do you respond? These days, online reviews are everything. Without an online presence, your company simply can’t grow and scale! So whether it’s replying to all great reviews for that personal touch, or responding to angry customers and their not so great reviews, we can handle it! In fact, Maria (Task Away owner) has so much experience in this area that many countless times, she can make a bad review go away completely, without ever having to ask the poster to remove it. That’s powerful!

We can also implement Maria’s proven strategy for your company to get more online reviews - just ask!

Having cash flow issues are the worst! What good is it to clean homes when you can’t keep up with collecting those payments and as a result, can’t pay your people or your vendors? It’s stressful! Prompt, accurate and detailed billing is an important ingredient in sustaining the consistent growth of any business. That is an area that we would love to help you with! Give yourself one less worry in the course of operating your successful business and watch your accounts receivable diminish and your cash flow increase. We can even make those not so fun calls to clients, and even draft “Notice of Demand” letters on your behalf.

Cleaning techs are the geese that lay the golden eggs. And finding good people is HARD! And the second you find people, they either leave right away, don’t work out, or you hit a growth spurt and have to start the process all over again. It’s time consuming, and something that industry coaches will tell you should always be a constant practice. But as maid service owners, constant hiring is time consuming! Task Away virtual assistants can joyfully handle the processes like posting your hiring ads, sifting through the sometimes hundreds of applications, replying to candidate inquiries, and setting up interviews. Some of our companies even have us doing both the initial and secondary interview, and getting them all set up for their first day of work. We can even be responsible for collecting new hire paperwork through digital means.

Here is a list of additional tasks we provide for our clients on a routine basis:

• Data Entry
• Spreadsheets
• Research
• Secret Shopping
• One time misc. tasks such as making a phone call to an angry client (customer complaints).